Success Story / Logistics
CBM
Hypatia
CBM – Christmas Business de México is a leading distributor in Mexico with over 40 years of experience in high-quality, natural Christmas trees imported from North America. They offer sustainably grown pines (7-8 years old), featuring the Douglas Fir (classic), Noble Fir (hardy), and Nordmann Fir. Their products guarantee tradition, fragrance, and sustainability.
Problem
Their processes were semi-automated, generating rework and adding complexity to report generation. Preparing reports took several days, limiting the ability to quickly visualize delivery dates and the real-time status of each order.
Solution
A comprehensive software solution was developed to manage customer order processes, build order projections, and coordinate initial master logistics planning (China master) based on customer demand, covering operations in both Mexico and the U.S.
Result
Report generation time was reduced from days to real-time access within seconds, improving customer service and enabling growth through the adoption of best practices and the effective use of information technologies.