CBM

Hypatia



Problem

Their processes were semi-automated, leading to rework and complexity in report generation, which took days, and they needed to quickly visualize delivery dates and the real status of each order.



Solution

Comprehensive software was developed for managing customer order processes, assembling the initial order projection and master logistics (Chinese master) according to customer orders, both in Mexico and the USA.



Result

Time to obtain real-time reports was reduced to seconds, improving customer service and consequently facilitating growth by leveraging best practices in the effective use of information technologies.



Problem

Their processes were semi-automated, leading to rework and complexity in report generation, which took days, and they needed to quickly visualize delivery dates and the real status of each order.



Solution



Result

Time to obtain real-time reports was reduced to seconds, improving customer service and consequently facilitating growth by leveraging best practices in the effective use of information technologies.