SOFTWARE DEVELOPMENT
Agencia Aduanal Rodriguez
Client Portal
Problem
AAR needed to improve its customer service, efficiently manage inquiries or doubts about transactions with the agency as clients had to visit an office to be assisted.
Solution
A portal was developed where clients can view information about their procedures, those that are in delivery status and in process. They can obtain graphs to visualize how their operation has progressed throughout the year, download documents, and reports.
Result
Generating a positive relationship with their clients, increasing the effectiveness of communication and information.
Problem
AAR needed to improve its customer service, efficiently manage inquiries or doubts about transactions with the agency as clients had to visit an office to be assisted.
Solution
A portal was developed where clients can view information about their procedures, those that are in delivery status and in process. They can obtain graphs to visualize how their operation has progressed throughout the year, download documents, and reports.
Result
Generating a positive relationship with their clients, increasing the effectiveness of communication and information.